Privacy Policy
This Privacy Policy explains how your personal information is collected, used,
and protected when you use this website or purchase services from SoulPsychl.
For the purposes of data protection law, SoulPsychl is the data controller responsible for the personal information collected through the website.
If you have any questions about this Privacy Policy or the way your personal information is handled, you can contact me using the detials provided at the end of this policy.
1. Information Collected
When you submit a form or engage with services, the following information may be collected:
• Name
• Email address
• Birth details (date, time, and place of birth)
Postal address- where a service may include physical correspondence or a keepsake sent by post.
• Any additional information you choose to provideIP address and basic website usage information (through cookies and analytics, where applicable)
2. How Your Information Is Used
Your information is used solely to:
• deliver your requested reading or service
• communicate with you regarding your booking
• manage scheduling and follow-up
• comply with legal and accounting obligations
I may collect your postal address where physical correspondence may form part of your client experience.
It will not be used for marketing.
Your data is not used for automated decision-making or profiling.
3. Legal Basis for Processing
Your data is processed on the basis of:
• your consent (when you submit a form)
• the performance of a contract (to deliver your requested service)
4. Data Storage & Security
Your information is stored securely and access is limited.
Information may be stored using trusted third-party providers such as Sqaurespace,
Google Workspace and Stripe (where applicable).
Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.
5. Data Sharing
Your data is not sold, rented, or shared with third parties.
It may be processed through trusted service providers such as Squarespace,
Google Workspace, Stripe and Calendaring or video conferencing providers (where applicable).
solely for the purpose of delivering services.
I may share the minimum information necessary with postal or courier services in order to arrange delivery.
6. International Data Transfers
As services are provided globally, your data may be processed in different
countries where necessary for service delivery.
Where personal information is transferred outside the UK or European Economic Area, appropriate safeguards
will be used where required by applicable data protection law.
7. Data Retention
Your information is retained only for as long as necessary to provide services and maintain records.
Postal addresses are retained only for as long as reasonably necessary to complete delivery and resolve any related issue,
after which they are securely deleted unless I am required to retain them for legal and accounting purposes.
You may request deletion of your data at any time
8. Your Rights
Under data protection laws, you have the right to:
• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• withdraw consent at any timerestriction of processing, object to processing, data portability
To exercise these rights, please contact using the details below.
9. Cookies
This website may use cookies to improve user experience and site functionality.
You will be given the option to accept or manage cookies when visiting the site.
10. Children’s Privacy
My services are intended for adults aged 18 years and over. I do not knowingly collect
personal information from anyone under the age of 18. If I become aware that personal information has
been submitted by a person under 18, I will take reasonable steps to delete that information.
12. Contact & Complaints
If you have any questions about this policy or your data, you can contact:
If you believe your personal information has not been handled in accordance with applicable data protection law,
you also have the right to lodge a complaint with the relevant supervisory authority.
11. Updates to This Policy
This policy may be updated from time to time.
The latest version will always be available on this page.
Last updated: August 2026